If you are concerned that a child or young person has or is suffering harm neglect or abuse, please contact the Children's Reception Team (CRT) on 0300 300 0117, any time day or night.

In an emergency please call the Police on 999

For professionals please complete the Inter-Agency Referral Form (the preferred method for making a referral).
The professionals ONLY contact number for CRT is 0300 300 0901

This part of the website contains useful websites for parents, carers and professionals. Click on the quicklinks below to jump to a topic:

Child Abuse
Child Sexual Abuse and Exploitation
Domestic Abuse
Hate Crime / Domestic Abuse
Mental Health
Sex Abuse


Anti-Bullying Alliance

The Anti-Bullying Alliance is a coalition of organisations and individuals that are united against bullying and have a website containing lots of advice.

Anti-Bullying Ebook: Let's Stop Bullying for All

An anthology of poems and illustrations by children and young people living on the Isle of Wight, aged 8-15.

Bullying UK

Phone Number: 0808 800 2222 (FREE) Call any time day or night

Website providing help to those experiencing bullying.


Provide children, families and professionals with advice and information to keep children safe.

The Anti-Bullying Network

The Anti-Bullying Network is an independent operation with the following objectives:

  • to support anti-bullying work in schools;
  • to provide a free website
  • and to offer an anti-bullying service which will include the provision of training, publications and consultancy services

Child Abuse


Phone Number: 0808 800 5000 or if you are 18 or under call 0800 11 11

A leading children's charity fighting to end child abuse in the UK, Channel Islands and Isle of Man. They help children who have been abused to rebuild their lives, protect those at risk, and find the best ways of preventing abuse from ever happening.

Isle of Wight Children’s Social Care

Phone Number: 0300 300 0117. Call any time day or night

Report your concerns about yourself, a child or friend to Children’s Reception Team (IOW Social Care)

Child Sexual Abuse and Exploitation

Barnardo’s Spot the Signs

Advice for parents, professionals and young people on the signs of sexual exploitation and how to keep safe.

Child Sexual Exploitation Online Protection (CEOP)

Report to one of CEOP’s Child Protection Advisors if you are worried about online sexual abuse or the way someone has been communicating online. Website also contains a range of information about keeping yourself or a child safe from child sexual exploitation.

The Lucy Faithfull Foundation

The Lucy Faithfull Foundation (LFF) is the only UK-wide child protection charity dedicated solely to reducing the risk of children being sexually abused.

Pace UK

Pace works alongside parents and carers of children who are – or are at risk of being – sexually exploited by perpetrators external to the family. They offer guidance and training to professionals on how child sexual exploitation affects the whole family.

Keeping It Together - A parent's guide to coping with child sexual exploitation.  
A booklet written for parents whose children are being sexually exploited by an indiviudal or group outside the family unit. 

Domestic Abuse

Men’s Advice line

Call Freephone 0808 801 0327 Monday-Friday 9am-5pm or email

Confidential helpline for men experiencing domestic violence from a partner or ex-partner (or from other family members). We help by:

  • giving you time to tell your story;
  • offering emotional support;
  • providing practical advice;
  • signposting you to other services for specialist help

National Centre for Domestic Violence  and Helpline

Phone Number: 0800 097 2070 or email
The National Centre for Domestic Violence (NCDV) provides a free, fast emergency injunction service to survivors of domestic violence regardless of their financial circumstances, race, gender or sexual orientation.


Phone Number: 0808 2000 247 (FREE) Call any time day or night

This helpline provides support, help and information to those who have or are, experiencing violence and abuse or to help you if you know someone who is experiencing abuse and may need help.


Phone Number: 0808 802 4040. Available Monday – Friday 9am – 5pm

A confidential and anonymous helpline for anyone concerned about their violence and/or abuse towards a partner or ex-partner.

The Hideout

A website to help children and young people to understand domestic abuse and how to take positive action if it’s happening to you. Also contains an adult page which gives information to adults about domestic violence and the effect it has on children.

The Survivor’s Handbook

The Survivor’s Handbook provides practical support and information for women experiencing domestic abuse, with simple guidance on every aspect of seeking support.

Woman’s Aid

Phone Number: 0808 2000 247 (FREE) Call any time day or night

This national charity is working to end domestic abuse against women and children.



If there is immediate danger call 999


British Youth Council

Phone Number: 020 7250 8374

The British Youth Council empower young people aged 25 and under to influence and inform the decisions that affect their lives. They support young people to get involved in their communities and democracy locally, nationally and internationally, making a difference as volunteers, campaigners, decision-makers and leaders.


Phone Number: 0800 11 11

A free, private and confidential service where you can be you. Whatever your worry, whenever you need help, however you want to get in touch. We're here for you online, on the phone, anytime.

Cruse Bereavement Care

This charity provides free help to anyone who has been bereaved, regardless of the length of time since the bereavement. On the Isle of Wight our trained support workers will give one to one bereavement support in your home.

Danger Spot

Provides child safety on a wide range of topics from home safety, road safety, stranger danger, water safety and online safety.

Diocese of Portsmouth

Coping with Bereavement in Church Schools.
These guidelines provide a basis for coping with bereavement well within the life of a school, whether it’s the death of a child’s parent, the death or a child or a member of staff.

Family Lives

Family Lives was formed over forty years ago by volunteers with the aim of ensuring that all parents had somewhere to turn before they reached crisis point. Family Lives provides targeted early intervention and crisis support to families who are struggling, including debt, emotional and mental health, family breakdown and challenging relationships and behaviour.


A leading national charity working with single parent families to live secure, happy and fulfilling lives. They provide expert advice, practical support and campaign for single mums and dads.

Karma Nirvana

Karma Nirvana is a UK registered charity that supports victims and survivors of Forced Marriage and Honour Based Abuse.

Protecting yourself and others

Hampshire Police have developed a site containing advice on how to protect yourself in many areas such as online safety, child abuse, honour based abuse and forced marriage, domestic abuse etc.


A Metropolitan Police website containing information, resources and help on a range of topics such as internet safety, domestic abuse, drugs and alcohol, knife crime, hate crime, terrorism etc.


Phone Number: 116 123 (Free) or email

They provide a safe place to talk anytime about whatever’s getting to you. You don’t have to be suicidal.

Isle of Wight Local Offer

Our Local Offer website has been designed to help parents and carers find the right support for children with special educational needs and disabilities. All families need extra support from time to time. Knowing what is available gives you more choice and more control over what support is right for your child.

Missing People – Safe Call

Phone Number: 0208 392 5710. Available 9 – 5pm

Support for young people away from care, and/or caught up in a gang or going county or if you are a family member or carer worried about your loved one being involved with a gang. Safe call will listen and offer support. Will not judge you or tell you what to do.

Hate Crime / Domestic Abuse


Phone Number: 0800 999 5424

An LGBT+ anti-violence Charity. Provide support for individuals who have experienced hate crime, sexual violence or domestic abuse. Also support lesbian, gay, bi, trans and queer people who have had problems with the police or have questions about the criminal justice system.


Disrespect Nobody

A Home Office website which provides information and guidance on healthy relationships, and explains what is sexting, consent, and rape.

Respect not Fear

Website providing information and guidance on healthy relationships, also contains stories and games.

Safe Date

Let’s talk about relationships. Whether it's relationship abuse, sexting, consent, issues on social media or forced marriage that you’re concerned about, we have all the facts, support and guidance to help you make the right decisions and stay safe.

Mental Health

Looked After Children and Self Harm Podcast

This podcast episode covers what self-harm is and how social workers can support young people and carers.

Young Minds

Young Minds work to prevent mental illness from developing and to improve early intervention and care for those living with a mental health problem. They provide a range of training opportunities for professionals working with children and young people to support the provision of safe and nurturing environments.

Mental Capacity
Mental capacity is the ability of a young person over the age of 16 to make their own decisions. A parents guide to the 'Mental Capcity' Act 2005 can be found here  


Childnet International

A non-profit organisation working with others to help make the internet a great and safe place for children.

Common Sense Media

An independent non-profit organisation which helps families make smart media choices, offering a large library of independent age-based and educational ratings and review of movies, games, apps, TV shows, websites, books and music.

Digital Parenting magazine

Distributed through schools and youth organisations, this magazine features expert advice on helping your child be confident, happy and safe online. Bringing together organisations at the forefront of digital safety, it covers everything from helping your child find privacy settings on social media apps, body image and screen time, to tips on building digital resilience.

Get expert support and practical tips to help children benefit from connected technology and the internet safely and smartly.

National Online Safety

An independent online safety training provider founded by three fathers on a mission to keep children safe online. This website contains lots of resources for schools with fund, informative and practical resources to assist schools in their efforts to empower the whole school community with the knowledge needed to make safer decisions online.

NSPCC Net Aware

NSPCC and Mumsnet have created a simple guide to the most popular apps based on the experiences of parents and children. Each app has been given a rating for things such as how appropriate the content is, the privacy settings and what the average minimum age should be for children signing up to each one.

Safer Searching on Google

This guide provides instructions on setting safe controls for Google searching.

Social Media Library

Contains details on 133 different social media apps that can be used by young people. Updated regularly.


ChildLine and the Internet Watch Foundation are providing a service together where children can request the removal of sexual images of themselves which have been shared online. 

UK Safer Internet Centre

The UK Safer Internet Centre is a partnership of three leading organisations: Childnet International , Internet Watch Foundation and SWGfL , with one mission - to promote the safe and responsible use of technology for young people. You can find online safety tips, advice and resources to help children and young people safe online.

Sex Abuse


Offers direct, practical help and emotional support to vulnerable children, young people, and their families.

Rape Crisis

Help if you’ve experienced rape, child sexual abuse or any kind of sexual violence details of local Rape Crisis services; information about sexual violence for survivors, people supporting survivors.

Stop It Now

A campaign for preventing child sexual abuse.